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December 15, 2018   
September 24, 2007 

Mariani Landscape Receives ISO 9001 International Certification

Mariani Landscape, the Chicagoland area’s largest provider of landscape design, installation and maintenance services for residential clients, achieved ISO 9001 certification and will be formally presented by QMI at Mariani Landscape headquarters in Lake Bluff on Sept. 19.

“With this certification, clients will be assured that Mariani Landscape is focused on customer satisfaction and subcontractors and suppliers will know what is expected in our business partnerships,” says CEO Frank Mariani. “We have a clear picture of how our processes flow, we know more than ever what to do if improvement is warranted, and we live with and enthusiastically support world-class quality in our daily work.”

The ISO 9001 certification covers all aspects of an organization's activities, including identifying its key processes, defining roles and responsibilities, policies and objectives, customer satisfaction, management review, and improvement processes. “ISO 9001 certification provides the foundation for our business management system and drives business performance improvement,” says Mariani Landscape Quality Systems Manager Lisa Lechton.
ISO 9001 certification is based on the following eight Quality Management

Principles:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• System approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relationships

“We are a leader in our industry, and as the old saying goes, ‘to whom much has been given much is required’. In the coming years, we will hold ourselves to the ISO 9001 standard, to continuously improve our processes and measure that improvement,” says Mariani Landscape president Fred Wacker.

For more information on Mariani Landscape, visit www.marianilandscape.com.

Back to News/Press Releases >> Source: LawnandLandscape.com
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